Clinical Team Leader - PCC

Otterbein Lebanon Senior Lifestyle Community

Clinical Team Leader - PCC

IDENTIFICATION

Position Title: Clinical Team Leader - PCC
Supervisor: V.P. of Clinical Quality
Date Completed: 11-22-16
Department: Human Resources
FLSA Classification: Exempt
Location(s): Home Office
Partner Status: Full-Time Position

PRINCIPAL ACCOUNTABILITIES (SUMMARY)

Reporting to the Vice President of Clinical Quality, this position will initially work with a Consultant to finalize the training plan and co-lead the Clinical Point Click Care (PCC) Training. Clinical Team Leader will then independently be responsible for training and implementing PCC throughout the Lifestyle Communities and Small House Neighborhoods to meet the implementation timeline, and will follow-up to insure successful maintenance across Otterbein.

POSITION REQUIREMENTS

Education and Qualifications:

At least LPN required; RN highly preferred.
Minimum of 3 years’ experience in Long Term Care nursing; Otterbein experience a strong plus
Knowledge of MDS and documentation required, a plus
Possess solid understanding of applicable clinical federal and state laws, regulations
Must possess very strong organizational skills and attention to detail.
Maintains confidentiality

Skills Required:

Above average skills in electronic medical records, i.e. entry, organization, reporting
Proficient in use of computer
Experience training or helping others learn how to enter data and use electronic medical records
Strong Communication skills (listening, verbal, written)
Ability to interact competently and professionally with all levels of the organization
Ability to work independently and manage competing priorities

Working Conditions/Physical Demands Required:

Professional appearance / business casual dress required.
Extensive statewide travel required including multiple overnights
Ability to work multiple shifts regularly during start-ups (most training will be on 1^st shift)
Able to stand, stoop, bend, lift up to 35 lbs without assistance (average less than 10 lbs), stretch, kneel, walk, sit for long periods of time.
Extensive work on computer

All partners are expected to comply with applicable safety standard

PERFORMANCE MEASURES AND STANDARDS

Point of contact for all training issues/needs related to Clinical Point-Click-Care
Lead trainer to train the clinical staff in all Lifestyle Communities and Neighborhoods on how to use the Clinical portion of Point-Click-Care software
initially will learn the training program through the PCC consultant and then will work independently to deliver the training
Key on-site leader at Go-live and for one to two weeks after to insure smooth implementation
Follow-up after Go-live to insure system is working and provide retraining as needed
Insure the implementation schedule is met or changes to the schedule communicated and approved timely
Assist in building the medical record with the Home Office Clinical team, as needed

Additional Otterbein Competencies:

Customer service

Is aware of and can identify key customers (i.e. residents, families, staff, etc.)
Protects customer confidentiality and privacy
Anticipates customer needs and provides a timely response

Teamwork

Works cooperatively with other members and helps out when and where needed to get the job done
Participates in conflict resolution and problem solving

Stewardship

Conserves, cares and contributes cost-saving ideas for materials, supplies, and equipment

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