Details
 

January 11, 2023
11:00AM - 12:00PM

STAT: Survey Tips and Tactics

Complaint Citations

WEBINAR

STAT:  Survey Tips and Tactics

Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared.

Each webinar is a separate virtual event. Registration is required for each.

 

January 11, 2023  Complaint Sitations

There have been 3,287 complaint surveys in Ohio compared to only 417 annual surveys in
2022. This session will review how the Ohio Department of Health prioritizes complaint calls
and the survey protocol for investigating complaints. Top cited areas will be discussed with
citation examples given. Regulatory language related to grievances will be shared. Best
practices in complaint resolution and QAPI considerations will be discussed.


Who will benefit from this webinar:

  • Directors of Nursing
  • Nurse Managers
  • QA Nurses
  • MDS Nurses
  • Administrators

Date

2nd Wednesday of every month

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Time: 11:00 AM - 12:00 PM  

 

 

Cost

Member, Per Site Address Location: $75
Non-Member, Per Site Address Location: $150

Fee includes registration for an unlimited number of participants from each site location, webinar materials and continuing education hours.

Presented by:

Stephanie DeWees, Quality & Regulatory Specialist - Long Term Care, LeadingAge Ohio

To Mail in Registration

NOTE: All participants must first register and pay for the event on the LeadingAge Ohio website (link below).  Once registered, you will receive a confirmation email containing a URL link and register In ADVANCE on the Zoom Webinar platform to receive your UNIQUE event access URL Link and Meeting Access Codes.

Register online by clicking here.

Register by Mail:

Print the STAT Webinar Form  and mail with registration fee to:
LeadingAge Ohio
2233 North Bank Drive
Columbus, OH  43220

Your registration will be complete upon receipt of registration and payment. All registrants will receive information for the virtual meeting upon event registration. If you do not receive a confirmation, please contact Corey Markham at (614) 545-9015.

Substitution and Cancellation Policy: Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $10 processing fee. No refunds will be issued 6 or fewer days prior to the event date.

Continuing Education Information

1.0 clock hours will be awarded upon successful completion.

Criteria for successful completion: Attendance at entire event and submission of completed evaluation form.

LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Environment and Quality; Leadership and Strategy.

As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements.

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Add to Calendar aCLuDhaqizCaPxAftmqF167204 01/11/2023 11:00 AM 01/11/2023 12:00 PM false America/New York STAT: Survey Tips and Tactics STAT:  Survey Tips and Tactics Discover how nursing homes are being cited with their annual surveys. The Long-Term Care Survey Process and regulatory language will be reviewed. Each month will delve into a specific survey topic. Common citation examples will be given with interactive discussion from members sharing their survey experiences. Obtain useful tips and tactics for the monthly highlighted topic. Resources and other reference material will be shared. Each webinar is a separate virtual event. Registration is required for each.   January 11, 2023  Complaint Sitations There have been 3,287 complaint surveys in Ohio compared to only 417 annual surveys in2022. This session will review how the Ohio Department of Health prioritizes complaint callsand the survey protocol for investigating complaints. Top cited areas will be discussed withcitation examples given. Regulatory language related to grievances will be shared. Bestpractices in complaint resolution and QAPI considerations will be discussed. Who will benefit from this webinar: Directors of Nursing Nurse Managers QA Nurses MDS Nurses Administrators Date:  2nd Wednesday of every month   Time: 11:00 AM - 12:00 PM       Cost:  Member, Per Site Address Location: $75Non-Member, Per Site Address Location: $150 Fee includes registration for an unlimited number of participants from each site location, webinar materials and continuing education hours. Presented by: Stephanie DeWees, Quality & Regulatory Specialist - Long Term Care, LeadingAge Ohio To Mail in Registration NOTE: All participants must first register and pay for the event on the LeadingAge Ohio website (link below).  Once registered, you will receive a confirmation email containing a URL link and register In ADVANCE on the Zoom Webinar platform to receive your UNIQUE event access URL Link and Meeting Access Codes. Register online by clicking here. Register by Mail: Print the STAT Webinar Form  and mail with registration fee to:LeadingAge Ohio2233 North Bank DriveColumbus, OH  43220 Your registration will be complete upon receipt of registration and payment. All registrants will receive information for the virtual meeting upon event registration. If you do not receive a confirmation, please contact Corey Markham at (614) 545-9015. Substitution and Cancellation Policy: Substitutions, in writing, are welcome at no additional cost. Cancellations received by two calendar weeks prior to event date will be fully refunded. Cancellations received between 7 and 13 days prior to the event date will be refunded minus a $10 processing fee. No refunds will be issued 6 or fewer days prior to the event date. Continuing Education Information 1.0 clock hours will be awarded upon successful completion. Criteria for successful completion: Attendance at entire event and submission of completed evaluation form. LeadingAge Ohio is an approved provider by the Board of Executives of Long Term Services and Supports. Core of knowledge subject areas: Care, Services and Support; Environment and Quality; Leadership and Strategy. As stated in the Ohio Administrative Code Rule 4723-14-05, education that has been approved by a board or an agency that regulates a health care profession in Ohio or another jurisdiction is an acceptable option to meet nursing continuing education requirements. WEBINAR